# 16.Labels
# Labels | Item | Details | |—|—| | Who it is for | Administrators maintain; agents apply labels on conversations / contacts | | Menu location | **Settings → Labels**; Conversations / Contacts sidebars also list labels marked “Show…
# Labels | Item | Details | |—|—| | Who it is for | Administrators maintain; agents apply labels on conversations / contacts | | Menu location | **Settings → Labels**; Conversations / Contacts sidebars also list labels marked “Show…