# 1. Login and Workspace
1. Open the workspace domain (provided by Chatips, e.g. `https://workspace.chatips.com`).
2. Log in using the account from the invitation email, or the email address + password provided by the administrator.
3. If two-step verification is enabled, enter the 6-digit verification code from your authenticator app or a backup code as prompted. For details, see [Profile and Notifications](./28-profile-and-notifications).
4. The same login account can join **multiple workspaces**. The workspace name in the top-left corner can be switched.
If you open the link and see:
| Screen | Meaning | What to do |
| No workspace | Account has not joined any tenant | Please ask an administrator to invite you, or contact Chatips |
| Workspace suspended | Tenant deactivated | Administrators, please contact Chatips |
| Seat locked | Insufficient seats in the current plan; your account is locked | An administrator must release seats or upgrade; you cannot go online to accept chats while locked |